Faults

UK Dedi 26, UK Dedi 42 and UK CPR 66

By support / August 21, 2015 /

Currently affected by an OnApp bug which is causing interruption to service. The engineers are working to resolve the issue and will hopefully have everything back to normal shortly. We need to take the servers offline for about 15 minutes to complete the work required so have scheduled that for this evening. We will work…

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London Harbour Exchange Networking issue

By support / July 28, 2015 /

we are currently seeing an issue with one of our transit suppliers which is causing intermittent access to this cloud for some clients. We have alerted the supplier and they are aware and working to resolve the issue.  This has now been resolved. We have been monitoring the connection for the last 40 minutes and…

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